Got questions?
Frequently askedquestions.
It depends on the order. Most standard prints, including black and white prints, colour prints and photos, are ready the same day or the next day.
Custom pieces such as personalised notebooks, iron-on stickers and candle printing usually take 2 to 3 business days.
We offer both collection and delivery. You can collect from our studio in Eersterust, Pretoria by appointment, or delivery can be arranged to your address.
Delivery costs and logistics will be confirmed on WhatsApp as part of your quote.
Payment is handled directly through WhatsApp once your order has been confirmed. We accept EFT (bank transfer) and cash.
No payment is processed through this website. The quote form simply sends your request through to our WhatsApp so we can confirm your order, provide your final quote and share the relevant payment details.
Yes. For candle printing, you can bring your own candle and we will handle the printing. For other services, the required materials are included in the listed price.
If you would like to use your own materials for another service, simply mention it when requesting your quote and we will advise you.
Once you have submitted your quote request, you can send your artwork or photos directly through the WhatsApp chat. We accept JPEG, PNG and PDF files.
If you are unsure whether your file is suitable for printing, send it to us anyway. We can review it and let you know if anything needs to be adjusted before printing.
That's completely fine. We offer design assistance and have our own templates that you can choose from. We can also work with you to create something from scratch.
Simply tell us what you have in mind, including the style, wording, colours or overall look you want, and we can discuss your requirements as part of your quote.
Yes. We offer bulk printing for products such as flyers, event wristbands, business cards and stickers.
Bulk pricing may differ from the standard rates listed on our Services page. Send us your required quantity through the quote form and we will provide you with the best available rate.
No. Wilson Prints & Copies is a home-based studio in Eersterust, Pretoria. Orders can be placed through the quote form on our website or directly through WhatsApp.
Please do not arrive without making an arrangement first. Collection from the studio is by appointment only.
Still have a question? Just ask.
We will answer personally on WhatsApp, usually within the hour during business hours.